Need help with Pic-Tale? We're happy to help.

Contact us: [email protected]

Common questions

Do I need an account to play?

No. Just open the app, type a display name, and create or join a room with a 4-letter code. Nothing is stored beyond your device and the game itself.

A friend can't join my room.

Double check the 4-letter room code (it's case-insensitive). Rooms are closed automatically after a period of inactivity, so make sure the game hasn't already ended or timed out.

The app is behaving unexpectedly.

Try closing and reopening the app. If the problem continues, email us at [email protected] with a short description of what happened and we'll look into it.

How do I delete my data?

Email [email protected] and we'll remove any data associated with your device. See our Privacy Policy for details on what's collected.